Here you will find answers to frequently asked questions. If you do not find satisfactionary answer here, please contact us directly through contact form.
- Where are Mochtoys’ toys manufactured?All Mochtoys products are manufactured in our factories in Otwock and Wola Ducka near Warsaw. We are a manufacturer, not an importer.
- Are Mochtoys’ toys safe?Toys offered by Mochtoys are manufactured with highest attention to diligence and safety of product users. Our internal Quality Department looks after highest standards of production. Additionally our products are regularly tested in accredited laboratories in Poland and abroad. Both mechanical and chemical characteristics of toys are examined. Our toys conform to European Toys Directive 2009/48/WE and latest EN71 Safety Norms.
- Can a private person buy toys directly from Mochtoys?Mochtoys does not provide direct sales to private customers.
- Where Mochtoys’ toys can be bought?Our toys can be found on the shelves of most supermarkets and wholesalers in Poland and many countries in Europe. You may also find them in the internet shops and auctions.
- Is it possible to order toys under private label or customized request (color, composition, packaging)?As a manufacturer we give our customers opportunity to manufacture toys accordingly to their request. Such orders have to meet MOQ which is individually discussed & agreed. Mochtoys has experience in manufacturing promotional items, decorated with customer’s logo on IML (in-molded labels).